Error
Error Code:
698
SAP S/4HANA Error 698: Missing Preactive Key
Description
This error indicates that a necessary 'preactive key' is not found in the SAP S/4HANA system database. It typically occurs when attempting to access a feature or run a process that requires a specific, often temporary or feature-specific, activation key that has not been installed or has expired.
Error Message
No preactive key exists
Known Causes
4 known causesMissing or Expired License
The required license for a specific SAP S/4HANA feature or the system itself is either not installed, has expired, or is invalid.
Incomplete System Setup
During initial system installation, client copy, or an upgrade, the necessary preactive key data was not properly provisioned or transferred to the database.
Database Data Inconsistency
There might be an inconsistency within the system's database where the system expects a preactive key to exist, but the corresponding record is missing or corrupted.
Feature Activation Failure
A specific S/4HANA feature requiring a 'preactive key' has not been correctly activated, or its associated key has not been applied.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service