Error
Error Code:
664
SAP S/4HANA Error 664: Invalid Agent Group Name
Description
This error indicates that an agent group specified in a process, workflow, or configuration is not recognized or does not exist within the SAP S/4HANA system. It typically occurs when a user or system process attempts to reference an agent group that has been misspelled, deleted, or incorrectly configured, preventing the associated task from executing.
Error Message
ERR_SQL_INV_AGENT_GROUP
Known Causes
4 known causesIncorrect Group Name Entry
The agent group name was manually typed with a typo or incorrect casing, leading to a mismatch with existing definitions in the system.
Agent Group Not Defined
The specified agent group has not been properly created, configured, or activated within the SAP S/4HANA system's master data.
Group Deleted or Deactivated
An agent group that was previously active has been deleted or deactivated without updating all references to it in ongoing processes or configurations.
Incorrect System Mapping
There is an issue with the system's internal mapping or assignment of agent groups to specific roles, tasks, or organizational units.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service