Error
Error Code:
585
SAP S/4HANA Error 585: API Operation Not Permitted
Description
This error indicates that an attempted operation via an API call was denied because the requesting user or system lacks the necessary authorizations or the operation itself is restricted. It typically occurs when an application tries to interact with SAP S/4HANA in a way that is not allowed by the system's security or configuration policies.
Error Message
ERR_API_OPERATION_NOT_PERMITTED
Known Causes
4 known causesInsufficient User Permissions
The user or technical system attempting the API operation does not have the required roles or authorization objects assigned in SAP S/4HANA.
API Scope or Configuration Mismatch
The API service or endpoint being called is not configured to allow the specific operation requested, or the scope of the API call is incorrect.
System-Level Restrictions
The SAP S/4HANA system or a specific application within it may have active restrictions, such as read-only mode or business rules, preventing certain operations.
Incorrect API Call Payload
The data sent in the API request (payload) might be malformed or contain values that violate system constraints, leading to the operation being rejected.
Solutions
3 solutions available1. Verify Authorization for API User medium
Ensures the user executing the API call has the necessary S/4HANA authorizations.
1
Identify the user account making the API call. This could be a technical user configured in your integration middleware or a specific user for manual API testing.
2
Access SAP S/4HANA system using an administrator role (e.g., SAP_ALL). Navigate to transaction SU01D (Display User).
3
Enter the identified user ID and execute. Review the 'Authorizations' tab.
4
Check if the user has the required authorization objects for the specific API operation. Common authorization objects for OData services include S_SERVICE (for ICF services) and specific authorization objects related to the business object being accessed (e.g., for sales orders, it might involve authorization objects for sales document processing).
5
If authorizations are missing, create or assign a role to the user that includes the necessary authorization objects and their corresponding values. This is typically done by a security administrator.
6
After assigning authorizations, ask the user to re-test the API operation.
2. Check ICF Service Activation and Configuration medium
Confirms that the underlying ICF service for the API is active and correctly configured.
1
Identify the OData service name or the URI of the API endpoint. This information is usually available in the API documentation or from the integration middleware configuration.
2
Access SAP S/4HANA system. Navigate to transaction SICF (Maintain Services).
3
Enter the path or node name corresponding to your OData service. For example, if your service is '/sap/opu/odata/sap/MY_ODATA_SERVICE_SRV/', you might search for 'MY_ODATA_SERVICE_SRV'.
4
Locate the service. Ensure that the service is activated (green light). If it's inactive (red light), right-click on the service and select 'Activate Service'.
5
Double-click on the service to check its properties. Navigate to the 'Error Handling' tab and verify that the 'Log No. Of Errors' is set to a reasonable value (e.g., 1000) and that the 'Error Log' is enabled. This can help in diagnosing further issues if the error persists.
6
Also, check the 'Logon Data' tab to ensure the appropriate logon method is configured (e.g., 'Standard Logon' or 'No Logon' if authentication is handled externally).
7
After activation or configuration changes, try accessing the API endpoint again.
3. Review Gateway Error Log for Detailed Information medium
Extracts specific error details from the SAP Gateway to pinpoint the root cause.
1
Access SAP S/4HANA system. Navigate to transaction /IWFND/ERROR_LOG.
2
The error log will display a list of recent errors. Filter the log by the time of the failed API call and by the service name if known.
3
Locate the entry corresponding to the ERR_API_OPERATION_NOT_PERMITTED error. Double-click on the entry to view detailed information.
4
Examine the 'Message', 'Error Code', and 'Context' fields. These often provide specific details about the missing authorization, invalid data, or underlying system issue that led to the error.
5
If the error log points to a specific authorization object or a missing configuration, address that issue accordingly (e.g., by updating authorizations or system configurations).
6
If the error is unclear, consider increasing the Gateway tracing level (transaction /IWFND/TRACES) for the user and service, then reproduce the error and analyze the trace files.