Error
Error Code:
580
SAP S/4HANA Error 580: API Version Mismatch
Description
Error 580, ERR_API_VERSION_INCOMPATIBLE, indicates that a client application or system attempted to connect to SAP S/4HANA using an incompatible API or protocol version. This typically occurs when there's a discrepancy between the expected and provided communication standards, leading the server to reject the connection.
Error Message
ERR_API_VERSION_INCOMPATIBLE
Known Causes
4 known causesOutdated Client Application
The application attempting to connect to SAP S/4HANA is running an older API version that is no longer supported by the server.
Server Upgrade Incompatibility
SAP S/4HANA has been upgraded, but integrated systems or custom applications have not been updated to use the new API or protocol versions.
Incorrect API Endpoint Configuration
The client application is configured to connect to an API endpoint that specifies an incorrect or deprecated protocol version.
Environment Version Mismatch
Discrepancies exist in API or protocol versions between different SAP S/4HANA environments (e.g., development, test, production).
Solutions
3 solutions available1. Synchronize SAP Gateway Service Version easy
Ensure the SAP Gateway service version matches the client application's expected version.
1
Identify the SAP Gateway service being called by the client application.
2
Access the SAP Gateway system (transaction `SEGW` or `Fiori Apps Library` if applicable).
3
Locate the specific OData service and check its version information.
4
Compare this version with the version expected by the client application. If they differ, update either the client application's configuration or the SAP Gateway service to align.
5
If the service needs to be updated on the SAP Gateway, regenerate and activate the service. For client-side changes, update the service URL or configuration to point to the correct API version.
2. Update Client Application or Interface medium
Modify the client application to use the correct API version supported by the S/4HANA system.
1
Determine the API version currently being used by the client application (e.g., a third-party integration, a custom Fiori app, or a mobile application).
2
Consult the SAP S/4HANA system's documentation or the relevant OData service definitions to identify the supported API versions.
3
If the client application is using an outdated or incorrect API version, update the client application's code or configuration to specify the correct version. This might involve changing the service endpoint URL to include the version number (e.g., `/sap/opu/odata/sap/API_SERVICE_V2/`).
Example of a potential URL change (hypothetical):
`old_url = "https://<s4hana_host>:<port>/sap/opu/odata/sap/API_SERVICE/"
new_url = "https://<s4hana_host>:<port>/sap/opu/odata/sap/API_SERVICE_V2/"`4
Re-deploy or re-run the client application after making the necessary version adjustments.
3. Verify SAP S/4HANA System and Component Patch Levels advanced
Ensure the SAP S/4HANA system and its relevant components are at compatible patch levels.
1
Identify the specific SAP S/4HANA version and Support Package Stack (SPS) level of your system.
Run transaction `SPAM` or `SAINT` in your SAP GUI.2
Check the patch levels of the relevant SAP Gateway components (e.g., SAP_BASIS, SAP_UI5, OData services).
Use transaction `SNOTE` to check the status of notes and component versions.3
Consult SAP Notes and release information for the specific OData service or API being used. These documents often detail API version compatibility with different system and component patch levels.
4
If the system or component patch levels are found to be incompatible, plan and execute the necessary SAP Support Package updates or individual SAP Notes implementations. This may require downtime and careful planning.