Error
Error Code:
5531
SAP S/4HANA Error 5531: Language Model Not Loaded
Description
This error indicates that the SAP S/4HANA system attempted to use a specific language model for text analysis or processing, but the model for the requested language was not found or failed to load. This typically impacts features relying on natural language understanding, such as intelligent insights or automated text processing, preventing them from functioning correctly.
Error Message
ERR_TEXT_SA_LANGUAGE_MODEL_NOT_LOADED
Known Causes
4 known causesMissing Language Model Installation
The specific language model required for text analysis or processing was not installed or is incomplete on the SAP S/4HANA instance.
Incorrect System Configuration
The SAP S/4HANA system parameters or application settings are incorrectly configured to reference a non-existent or mislocated language model.
Corrupted Language Model Files
The language model files on the server may have become corrupted or damaged, leading to loading failures when the system attempts to utilize them.
Insufficient System Resources
The SAP S/4HANA server might lack sufficient memory or CPU resources to load and initialize the requested language model effectively.
Solutions
4 solutions available1. Restart SAP System Instance easy
A simple restart can resolve transient issues with language model loading.
1
Log in to the SAP S/4HANA application server with an administrator account.
2
Access the SAP Management Console (SMConsole) or use the command line tools to stop and then start the relevant SAP instance.
3
To stop the instance using command line (example for Linux):
sudo <path_to_sap_executable>/stopsap <SID>4
Wait for the instance to completely stop.
5
To start the instance using command line (example for Linux):
sudo <path_to_sap_executable>/startsap <SID>6
Monitor the system startup process to ensure all services, including language models, load successfully.
2. Verify and Reload Language Models via SMLG medium
Directly checks the status of language models and initiates a reload if necessary.
1
Log in to your SAP S/4HANA system using transaction code SMLG.
2
In the 'Logon Load Balancing' screen, navigate to the 'Language Servers' tab.
3
Observe the status of the loaded language models. If any are marked as 'Not Loaded' or show an error, select them.
4
Click the 'Reload' button to attempt to reload the selected language models.
5
If the reload is successful, the status should change to 'Loaded'. If the error persists, proceed to the next step.
6
If the issue is widespread, consider restarting the entire SAP system from SMLG (use with caution in production).
3. Check SAP Kernel and Profile Parameters advanced
Ensures the SAP kernel and relevant profile parameters are correctly configured for language model support.
1
Log in to your SAP S/4HANA system.
2
Execute transaction code RZ10 to access the profile parameter maintenance.
3
Verify that parameters related to language support are correctly set. Key parameters include:
4
Ensure the SAP kernel version is compatible with your S/4HANA version and has the necessary language support components. Check SAP Notes for kernel compatibility.
5
Look for parameters like `zcsa/installed_languages` or similar, and ensure they reflect the installed languages. This parameter is usually set automatically but worth checking if other methods fail.
6
If any parameters need adjustment, modify them in RZ10, save the changes, and restart the SAP system instance for the changes to take effect.
7
Consult SAP Notes for specific language model configuration parameters relevant to your S/4HANA version.
4. Review System Logs for Detailed Error Information medium
Provides deeper insight into the root cause of the language model loading failure.
1
Log in to your SAP S/4HANA system.
2
Execute transaction code SM21 to access the SAP System Log.
3
Filter the log entries for the date and time when the error occurred. Look for entries related to 'language', 'model', or 'ERR_TEXT_SA_LANGUAGE_MODEL_NOT_LOADED'.
4
Analyze the detailed error messages and accompanying technical information. These might point to underlying issues with the operating system, file system permissions, or specific language files.
5
Execute transaction code ST22 to check for ABAP dumps. If a dump occurred during language model loading, it will provide detailed diagnostic information.
6
If the logs indicate missing or corrupted language files, you might need to re-install or update these files, potentially requiring a kernel patch or a specific SAP Note implementation.