Error
Error Code:
5523
SAP S/4HANA Error 5523: Text Normalization Failure
Description
Error 5523 indicates that the TextNormalizer component within SAP S/4HANA failed during its processing task. This typically occurs when the system attempts to standardize or prepare text data for further analysis, indexing, or display, and encounters an unrecoverable issue.
Error Message
ERR_TEXT_SA_TEXT_PROCESS
Known Causes
4 known causesMalformed Text Data Input
The text data provided for normalization contains unexpected characters, incorrect encoding, or structural issues that the TextNormalizer cannot parse.
TextNormalizer Configuration Error
The TextNormalizer component or its associated settings within SAP S/4HANA are incorrectly configured, preventing proper operation.
Insufficient System Resources
The SAP S/4HANA system lacks adequate memory or processing power to complete the text normalization task, especially with large datasets.
Internal Component Instability
A temporary glitch or an underlying issue within the TextNormalizer component itself caused it to fail during execution.
Solutions
3 solutions available1. Verify and Reset Text Normalization Settings easy
Ensures the system's text normalization configurations are correct and resets them if necessary.
1
Log in to your SAP S/4HANA system with an administrator role.
2
Navigate to the transaction code `SPRO` (SAP Customizing Implementation Guide).
3
Follow the path: SAP Reference IMG -> Cross-Application Components -> General Application Components Settings -> Text Determination -> Text Types -> Define Text Types.
4
Locate the text type associated with the error. Examine its 'Text Determination Procedure' and ensure it's correctly assigned and configured.
5
Additionally, check the 'Text ID' configuration for the relevant object (e.g., Sales Order, Material). Ensure that the correct 'Text ID' is linked to the 'Text Type' and that its normalization settings are appropriate. Sometimes, a corrupted or incorrectly defined text ID can cause this.
6
If issues are found, consider resetting the text determination procedure or text ID to its default configuration. This might involve deactivating and reactivating the relevant settings or referring to SAP Notes for default configurations.
7
Save your changes and test the functionality that triggered the error.
2. Check and Update Language Settings and Support medium
Ensures that all relevant languages are installed and supported by the system, as text normalization is language-dependent.
1
Identify the language(s) involved in the text normalization failure. This is often indicated in the application logs or the error message itself.
2
Log in to your SAP S/4HANA system with an administrator role.
3
Navigate to transaction code `OBA0` (Language Settings).
4
Verify that the language(s) causing the issue are installed and active in the system. If a language is missing, it needs to be installed via SAP Software Update Manager (SUM) or by your basis team.
5
If the language is installed, ensure that the relevant language packs and support packages are up-to-date. Outdated language data can lead to normalization problems.
6
Consider running the `RSIMPCN` report (or similar language import/consistency checks) to verify and potentially repair language-dependent data.
7
After making any necessary language updates or checks, restart the relevant SAP application servers or the entire system to ensure changes take effect.
3. Analyze and Correct Corrupted Text Data advanced
Identifies and corrects specific instances of corrupted text data that are causing the normalization to fail.
1
Identify the specific business object (e.g., sales order number, material number) and the text element that is causing the error. This information is usually available in the application logs (SM21) or dumps (ST22).
2
Access the underlying database tables that store text data. The table names can vary depending on the business object, but common ones include `STXH` (Text Header) and `STXL` (Text Lines).
3
Use SQL to query these tables, filtering by the problematic business object and text ID. For example, to find text lines for a specific sales order:
SELECT * FROM STXL WHERE TDID = 'YOUR_TEXT_ID' AND TDNAME LIKE 'YOUR_SALES_ORDER_NUMBER%';4
Carefully examine the retrieved text data for any unusual characters, encoding issues, or unexpected formatting that might interfere with normalization. This might require comparing the problematic text with known good text.
5
If corrupted data is found, a manual correction might be necessary. This is a sensitive operation and should ideally be performed by experienced personnel, potentially involving a temporary deactivation of the text determination for that object or a carefully crafted SQL update.
UPDATE STXL SET TDLINE = 'Corrected Text Line' WHERE TDID = 'YOUR_TEXT_ID' AND TDNAME = 'YOUR_TEXT_NAME' AND ...;6
Alternatively, if the data is part of a master record, consider re-creating or updating the master record with correct text data. For transactional data, re-processing the transaction might resolve the issue if it was a transient data corruption.
7
After any data corrections, clear the relevant application buffers and test the functionality.