Error
Error Code: 5522

SAP S/4HANA Error 5522: TextNormalizer Configuration Failure

📦 SAP S/4HANA
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Description

Error 5522, 'ERR_TEXT_SA_TEXT_CONFIGURE', indicates a critical failure during the initialization or configuration of the TextNormalizer component within SAP S/4HANA. This component is essential for processing and standardizing text data, impacting features like search, analytics, and natural language processing. This error typically occurs during system startup, after configuration changes, or when a process attempts to utilize the TextNormalizer service.
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Error Message

ERR_TEXT_SA_TEXT_CONFIGURE
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Known Causes

4 known causes
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Incorrect Configuration Parameters
The configuration files or settings for the TextNormalizer component contain invalid values, missing required entries, or incorrect syntax.
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Missing or Corrupt Dependencies
Essential libraries, services, or underlying software components that TextNormalizer relies on are either missing, corrupted, or not properly installed/registered.
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Insufficient System Resources
The SAP S/4HANA system lacks adequate memory, CPU, or disk space to successfully initialize and operate the TextNormalizer service.
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Permissions Issues
The user or service account attempting to configure TextNormalizer does not have the necessary read/write permissions for relevant configuration directories or files.
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Solutions

4 solutions available

1. Verify TextNormalizer Parameters in HANA Studio easy

Ensure the TextNormalizer parameters are correctly configured and active within SAP HANA Studio.

1
Open SAP HANA Studio and connect to your S/4HANA system's HANA database.
2
Navigate to the 'Administration' perspective.
3
In the System view, right-click on your HANA system and select 'Open Administration Console'.
4
Go to 'Configuration' -> 'Global Configuration'.
5
Search for 'text analyzer' or 'text normalizer'. Locate the 'text analyzer' configuration section.
6
Verify that the 'Active' parameter is set to 'true'. If not, change it to 'true'.
7
Check other relevant parameters like 'Default Language' and ensure they are set according to your system's requirements. Common languages include 'en' for English, 'de' for German.
8
If you made any changes, click 'Save' and then restart the HANA database instance for the changes to take effect.

2. Re-register Text Analysis Languages medium

If the TextNormalizer is active but still failing, re-registering the relevant text analysis languages can resolve issues.

1
Connect to your SAP S/4HANA system using SAP GUI.
2
Execute transaction code `SAINT`.
3
Navigate to 'Installation' -> 'Add-On Installation' -> 'Import Queue'.
4
In the 'Import Queue' screen, look for any entries related to SAP Text Analysis or Text Normalizer. If found, ensure they are not in an error state.
5
If you suspect language data is corrupted or missing, you might need to re-import the relevant Support Packages or add-ons that include text analysis components. This often involves using transaction `SPAM` to update Support Packages.
6
Alternatively, if you have specific language packs for Text Analysis that need to be applied, use transaction `SPAM` to add them to the import queue and then proceed with the import.
7
After successful import, it's recommended to restart the SAP application servers and the HANA database.

3. Check System Logs for Detailed Errors medium

Investigate SAP application logs and HANA trace files for more granular error messages that can pinpoint the root cause.

1
In SAP GUI, go to transaction `SM21` (System Log) to view application server logs. Filter by the time the error occurred and look for entries related to TextNormalizer or text analysis.
2
In SAP GUI, go to transaction `ST11` (Trace Files) and check the trace files for the relevant application server. Look for any files related to text analysis or search functionalities that might be failing.
3
Access the SAP HANA database traces. This can be done via SAP HANA Studio (Administration Console -> Diagnosis Files) or by directly accessing the HANA server's file system in the `trace` directory.
4
Within the HANA trace files, specifically look for logs related to `text_analyzer`, `text_normalizer`, or any search-related operations that might be triggered by the TextNormalizer. Error messages here might indicate missing libraries, incorrect paths, or configuration issues at the HANA level.
5
Analyze the findings from these logs. Common issues could be missing language models, incorrect permissions for HANA to access language data, or incompatibility between HANA versions and text analysis components.

4. Ensure Correct Text Analysis Package Installation advanced

Verify that the necessary SAP Text Analysis packages or add-ons are correctly installed and activated in your S/4HANA system.

1
Connect to your SAP S/4HANA system using SAP GUI.
2
Execute transaction code `SPAM` (Support Package Manager).
3
Navigate to 'Display' -> 'Add-On Packages'. Check the list of installed add-on packages. Look for packages related to SAP Text Analysis, SAP HANA Text Analysis, or similar components.
4
If these packages are missing or outdated, you will need to download the latest relevant Support Packages and Add-Ons from SAP Marketplace.
5
Use transaction `SPAM` to import the downloaded packages. Add them to the import queue and proceed with the installation.
6
After a successful installation, perform a system restart, including the SAP application servers and the SAP HANA database.
7
Verify the functionality again. If the issue persists, consult SAP Notes related to `ERR_TEXT_SA_TEXT_CONFIGURE` or specific text analysis errors for your S/4HANA version.
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