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Description

This error indicates a failure within SAP S/4HANA's text processing or language analysis components when attempting to standardize the case of a textual token. It commonly occurs during operations that involve indexing, searching, or comparing text where case-insensitivity or specific casing rules are applied.

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Error Message

ERR_TEXT_LA_ADD_NORMALIZED

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Known Causes

3 known causes

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Malformed Token Data

The input text or token being processed contains unexpected characters, invalid formatting, or is corrupted, preventing proper case normalization.

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Invalid Language Configuration

The language analysis settings for the specific text field or system component are misconfigured, leading to an inability to apply normalization rules.

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Temporary System Glitch

A transient issue with system resources, memory, or a temporary processing overload prevented the successful normalization of the token.

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Solutions

3 solutions available

1. Verify and Correct Token Case in Custom Code medium

Inspect and adjust the casing of tokens used in custom ABAP programs, reports, or function modules that interact with S/4HANA's internal tokenization mechanisms.

1

Identify custom code that utilizes or generates tokens. This often involves searching for keywords like 'token', 'normalize', 'case', 'hash', or specific function modules related to security or data handling within your ABAP development environment (SE80, SE38, SE24).

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2

Analyze the token generation or comparison logic. The error `ERR_TEXT_LA_ADD_NORMALIZED` suggests a mismatch in how tokens are being normalized (e.g., converted to uppercase or lowercase) before being added or compared.

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3

Ensure consistent case handling. If a token is generated in uppercase, it should always be compared in uppercase. If it's generated in lowercase, it should always be compared in lowercase. Use ABAP string functions like `TOUPPER()` or `TOLOWER()` consistently.

ABAP Example:

abap
DATA: lv_token_original TYPE string VALUE 'MyToken',
      lv_token_normalized TYPE string.

* Ensure consistent normalization (e.g., to uppercase)
lv_token_normalized = to_upper( lv_token_original ).

* Later comparison should also use the same normalization
IF to_upper( received_token ) = lv_token_normalized.
  " Tokens match
ELSE.
  " Tokens do not match - potential error source
ENDIF.

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Test the corrected code thoroughly in a development or quality assurance environment before deploying to production.

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2. Review SAP Notes for Known Issues and Patches easy

Search for SAP Notes related to Error Code 5352 or `ERR_TEXT_LA_ADD_NORMALIZED` to identify if this is a known bug in your S/4HANA version and apply relevant patches or workarounds.

1

Access the SAP Support Portal (launchpad.support.sap.com).

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2

Navigate to the 'SAP Notes' section and perform a search using keywords like 'S/4HANA', 'Error 5352', 'ERR_TEXT_LA_ADD_NORMALIZED', and potentially the relevant component (e.g., 'BC-SEC' for security or a specific application component).

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3

Review the search results for relevant SAP Notes. Pay close attention to the 'Symptom' and 'Solution' sections.

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4

If a relevant SAP Note is found, assess whether your system is affected. If so, follow the instructions provided in the note, which may involve applying a correction or implementing a workaround.

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5

Ensure you have the necessary permissions and a proper change management process in place before applying any SAP Notes.

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3. Investigate System Parameters and Configuration medium

Examine S/4HANA system parameters and relevant configurations that might influence token handling or normalization, although direct parameters for this specific error are uncommon.

1

Access transaction RZ10 (or RZ11 for individual parameter display) in your S/4HANA system.

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2

Review profile parameters related to security, data handling, or character set configurations. While there might not be a direct parameter for 'Normalized Token Case Error', parameters affecting character encoding or case sensitivity in general could indirectly contribute.

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3

Consult SAP documentation or a senior SAP Basis consultant to understand the impact of specific parameters on token processing.

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4

If any parameters are identified as potentially problematic, consider making changes in a controlled test environment first. Be aware that changes to system parameters can have broad implications.

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Related Errors

5 related errors

SAP S/4HANA Error 5352: Normalized Token Case Error