Error
Error Code:
5339
SAP S/4HANA Error 5339: Segment Analysis Failure
Description
Error 5339 indicates a problem encountered during the analysis of a data segment within SAP S/4HANA. This typically occurs when running reports, executing analytical processes, or performing operations that rely on segmented data, preventing the successful completion of the task.
Error Message
ERR_TEXT_LA_SCENARIO_5
Known Causes
4 known causesData Inconsistency or Corruption
The segment data being analyzed contains invalid, incomplete, or corrupted records, leading to processing errors.
Incorrect Segment Definition
The parameters, filters, or rules defined for the segment or its analysis are misconfigured, causing the analytical process to fail.
Insufficient System Resources
The SAP S/4HANA system or underlying database lacks sufficient memory, CPU power, or temporary storage to process the segment analysis effectively.
Application Bug or Update Issue
An internal software defect within SAP S/4HANA or an issue introduced by a recent update is causing the segment analysis to terminate unexpectedly.
Solutions
3 solutions available1. Verify and Recreate Integration Scenario Configuration medium
Ensures the integration scenario's configuration is valid and correctly mapped within S/4HANA.
1
Access the SAP S/4HANA system via SAP GUI.
2
Navigate to transaction code `SWF_PROCESS_ADMIN` (or a similar transaction for managing integration scenarios, depending on the specific integration technology).
3
Locate the integration scenario that is failing. This might involve searching by scenario ID, name, or related business object.
4
Review the configuration details of the identified scenario. Pay close attention to sender/receiver systems, interface mappings, and data transformations.
5
If any inconsistencies or errors are found in the configuration, correct them. This might involve updating partner profiles, RFC destinations, or mapping tables.
6
As a troubleshooting step, consider deactivating and then reactivating the integration scenario. This can sometimes resolve transient issues.
7
If the issue persists, try deleting and then recreating the integration scenario from scratch, ensuring all parameters are correctly entered.
8
Test the integration scenario again after making the necessary changes.
2. Check and Update Relevant Master Data and Configuration medium
Addresses potential issues with underlying master data or system configurations that the integration relies on.
1
Identify the business objects or data segments involved in the failing integration scenario. This information is usually available in the error logs or by tracing the process.
2
Access the relevant master data transactions in S/4HANA (e.g., for customers, vendors, materials, plants, etc.).
3
Verify that all required fields for the business objects are populated correctly and consistently. Missing or incorrect data can lead to segment analysis failures.
4
Check related configuration tables or settings that might influence the integration. For example, if it's an IDoc scenario, check partner profiles and port definitions.
5
Use SAP's data validation tools or custom reports to perform a mass check of the affected master data if a large volume of records is suspected.
6
Correct any identified data inconsistencies or configuration errors.
7
Retry the integration process.
3. Analyze and Resolve Underlying Interface or Communication Issues advanced
Investigates potential problems with the communication channels or interfaces used by the integration.
1
Identify the specific interface or communication protocol being used (e.g., IDoc, SOAP, REST, RFC, OData).
2
Use SAP's monitoring tools (e.g., `SM59` for RFC destinations, `SM50` for work processes, `WE02`/`WE05` for IDocs, `SRT_MONI` for SOAP/REST) to check the status of communication channels.
3
Perform connectivity tests from within S/4HANA to the target system and vice versa. For RFC, use `SM59` to test connections. For web services, use `SOAMANAGER` or similar tools.
4
Examine the system logs (e.g., `SM21`) in both the sending and receiving systems for any related errors or warnings that occurred around the time of the failure.
5
If using middleware (e.g., SAP PI/PO, SAP Cloud Integration), check the monitoring and tracing capabilities of the middleware for errors related to message processing.
6
Ensure that the necessary ports are open between the systems and that any firewalls are not blocking the communication.
7
If the issue is related to specific data formats or schemas, validate the structure of the data being sent against the expected schema on the receiving end.
8
Correct any network, firewall, or communication protocol configuration issues.