Error
Error Code: 5336

SAP S/4HANA Error 5336: Segment Analysis Failure

📦 SAP S/4HANA
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Description

This error indicates that SAP S/4HANA encountered an issue while attempting to analyze a specific segment of data. This typically happens during reports, data processing jobs, or when executing business processes that rely on segment-based logic.
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Error Message

Error occurred when analyzing a segment.
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Known Causes

4 known causes
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Invalid Segment Data
The data within the segment being analyzed is malformed, incomplete, or does not adhere to expected data structures, preventing successful processing.
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Missing Configuration
Essential configuration settings for the segment analysis process are either missing or incorrectly defined within SAP S/4HANA.
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System Resource Exhaustion
Insufficient system resources (e.g., memory, CPU) at the time of analysis prevented the successful processing of the segment.
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Authorization Issue
The user or system process attempting the segment analysis lacks the necessary permissions to access the relevant data or execute the analysis function.
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Solutions

3 solutions available

1. Verify and Recreate Corrupted Segment Data medium

Addresses potential data corruption within the affected segment.

1
Identify the specific segment causing the 'Segment Analysis Failure' error. This often requires checking SAP application logs (e.g., SM21, ST22) or database-specific error logs to pinpoint the segment name or related object.
2
If the segment is related to a specific SAP table or data structure, attempt to re-index or rebuild the relevant indexes. For example, if the segment is tied to a specific table, you might use database tools to analyze and potentially rebuild its indexes.
-- Example for HANA DB: Reorganize index (replace table_name and index_name)
ALTER INDEX <index_name> ON <table_name> REORGANIZE;
3
If data corruption is suspected and re-indexing doesn't resolve it, consider the possibility of needing to clear and repopulate the segment. This is a more drastic step and requires careful planning and potentially downtime. Consult SAP notes and your functional team to understand the implications of clearing specific segment data.
4
If a specific SAP report or transaction triggers this error, try running it again after the index rebuild or data re-population. If the issue persists, further investigation into the application logic might be required.

2. Check Database Configuration and Resource Allocation medium

Ensures the database has sufficient resources and is optimally configured for S/4HANA operations.

1
Monitor SAP HANA database resource utilization (CPU, Memory, Disk I/O) during the period when the 'Segment Analysis Failure' occurs. Use tools like SAP HANA Cockpit or SQL queries to check for resource contention.
-- Example query to check memory usage (replace <tenant_name>)
SELECT * FROM M_SERVICE_RESOURCES WHERE SERVICE_NAME = 'nameserver' AND TENANT_NAME = '<tenant_name>';
2
Review SAP HANA configuration parameters related to memory management and segment handling. Consult SAP Notes for recommended settings for your specific S/4HANA version and hardware. Key parameters might include `global_allocation_limit` and settings related to table partitioning or data tiering.
3
Ensure that the SAP S/4HANA system is running on a supported and adequately provisioned infrastructure. Insufficient resources can lead to performance issues and errors like segment analysis failures.
4
If using HANA Multitenant Database Containers, verify that the tenant database experiencing the issue has adequate resource allocation. Adjust tenant resource limits if necessary.

3. Investigate SAP Notes and Apply Patches easy

Leverages SAP's knowledge base to identify and resolve known issues.

1
Search the SAP Support Portal (SAP ONE Support Launchpad) for SAP Notes related to 'SAP S/4HANA Error 5336' or 'Segment Analysis Failure'. Pay close attention to notes specific to your S/4HANA version and the database (e.g., SAP HANA).
2
Identify any relevant SAP Notes that describe a similar error or a bug in the segment analysis process. These notes often provide workarounds or recommend specific patches or support package updates.
3
If a relevant SAP Note is found, follow the instructions carefully to apply any recommended patches, support packages, or configuration changes. This might involve updating specific database components or SAP application components.
4
After applying patches or updates, restart the relevant SAP S/4HANA services or the entire system if required. Test the functionality that was previously triggering the error.
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