Error
Error Code:
4864
SAP S/4HANA Error 4864: General GEM Error Occurred
Description
Error 4864, 'ERR_GEM', indicates a general error within the Generic Error Management (GEM) framework of SAP S/4HANA. This typically signifies an underlying issue that the system couldn't categorize more specifically, often related to data processing, configuration, or system communication failures during a transaction or process execution.
Error Message
ERR_GEM
Known Causes
4 known causesIncorrect System Configuration
The system encountered an issue due to misconfigured settings or incomplete setup for the specific process being executed.
Invalid or Inconsistent Data
The system attempted to process data that was either corrupt, malformed, or did not meet the required validation rules.
Transient System Issues
Brief interruptions in network connectivity, database access, or server availability might have triggered this general error.
Underlying Application Issue
An internal software defect or an unexpected condition within the SAP S/4HANA application logic led to the generic error.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service