Error
Error Code:
4712
SAP S/4HANA Error 4712: Operation Not Permitted
Description
This error indicates that an attempted operation on the SAP S/4HANA Data Provisioning (DP) Server was denied due to insufficient permissions or authorizations. It typically occurs when a user or system process tries to access data, execute a function, or perform a configuration change without the necessary security roles or system privileges.
Error Message
ERR_DPSERVER_OPERATION_NOT_PERMITTED
Known Causes
4 known causesInsufficient User Authorizations
The user account attempting the operation lacks the required roles or profiles assigned within SAP S/4HANA to perform the specific action on the DP Server.
Missing System Permissions
The technical user or system process executing the operation does not have the necessary permissions on the underlying operating system or database level for the Data Provisioning Server components.
Incorrect DP Server Configuration
The Data Provisioning Server itself might be misconfigured, leading to restricted access or operations even for users/processes with seemingly correct authorizations.
Data Object-Specific Restrictions
Specific data objects or tables being accessed on the DP Server have their own granular permissions that deny the current operation, overriding general system access.
Solutions
4 solutions available1. Verify User Authorization for Data Provisioning Operations easy
Ensure the user executing the operation has the necessary authorizations in SAP S/4HANA.
1
Identify the user account that is performing the operation which triggers error 4712.
2
Access SAP S/4HANA using a user with SAP_ALL and SAP_NEW authorization (or a role with sufficient authorization management capabilities).
3
Navigate to transaction SU01 (User Maintenance).
4
Enter the user ID identified in step 1 and display the user's profile.
5
Review the 'Authorizations' tab. Check for roles that grant permissions for data provisioning or related operations. Key authorization objects might include S_TABU_DIS, S_TABU_NAM, and specific authorizations related to the data provisioning service (e.g., OData services, CDS views).
6
If the necessary authorizations are missing, assign appropriate roles or directly add the required authorization objects and values. Consult SAP's security guides for specific authorization requirements for data provisioning services.
7
Save the changes and ask the user to re-attempt the operation.
2. Check Background Job User and Schedule Permissions medium
If the operation is part of a background job, verify the user assigned to the job and its permissions.
1
Identify the background job responsible for the operation that is failing with error 4712. This can often be found in system logs or by tracing the operation.
2
Navigate to transaction SM37 (Job Overview).
3
Search for the relevant background job.
4
Select the job and click on 'Job Details'. Note the 'User' specified for the job.
5
Using transaction SU01, verify the authorizations of the user identified in the previous step, as described in Solution 1.
6
If the user lacks permissions, either assign appropriate roles to this user or, if feasible and secure, change the job's user to one with sufficient authorizations. To change the job user, select the job in SM37, go to 'Change Job', and modify the 'User' field.
7
Reschedule or restart the job and monitor for the error.
3. Review Data Provisioning Service Configuration and Status medium
Ensure the underlying data provisioning service is correctly configured and running.
1
Identify which data provisioning service is being used for the operation (e.g., SAP HANA XS Advanced, SAP HANA Cloud Data Provisioning).
2
Access the administration interface or relevant tools for the identified data provisioning service.
3
Check the status of the service. Ensure it is running and healthy. Look for any error messages or warnings in the service's logs.
4
Verify the configuration of the data source or target being accessed. Ensure connection details, credentials, and permissions are correctly set within the provisioning service.
5
If using SAP HANA XS Advanced, check the application logs for the relevant application that handles data provisioning.
6
If the issue persists, consider restarting the data provisioning service or related components. Consult the specific documentation for your SAP S/4HANA version and data provisioning technology.
4. Examine HANA Database Traces for Detailed Error Information advanced
Leverage HANA traces to get granular details about the operation and the cause of the authorization failure.
1
Access the SAP HANA database using an administrative tool (e.g., SAP HANA Studio, SAP HANA Cockpit).
2
Enable tracing for the relevant user or for all SQL statements during the period the error occurs. This might involve setting up a SQL trace or a general SQL trace. For detailed authorization issues, a user-specific trace is often more effective.
ALTER SYSTEM ALTER CONFIGURATION ('indexserver.ini', 'SYSTEM') SET ('trace', 'enable_sqltrace') = 'true' WITH RECONFIGURE;
ALTER SYSTEM ALTER CONFIGURATION ('indexserver.ini', 'SYSTEM') SET ('trace', 'sqltrace_users') = '<username>' WITH RECONFIGURE; -- Replace <username> with the user experiencing the error
3
Reproduce the error by performing the operation that triggers error 4712.
4
Disable tracing once the error has been reproduced.
ALTER SYSTEM ALTER CONFIGURATION ('indexserver.ini', 'SYSTEM') SET ('trace', 'enable_sqltrace') = 'false' WITH RECONFIGURE;
ALTER SYSTEM ALTER CONFIGURATION ('indexserver.ini', 'SYSTEM') SET ('trace', 'sqltrace_users') = '' WITH RECONFIGURE;
5
Locate and analyze the trace files. In SAP HANA Studio, this is typically done via Administration -> Traces. In SAP HANA Cockpit, navigate to Monitoring -> Traces.
6
Look for SQL statements executed by the user and their corresponding execution plans or error messages. Pay close attention to statements involving authorization checks or access to tables/views related to data provisioning. The trace might reveal a specific privilege that is missing or a denied operation.
7
Use the information from the trace to pinpoint the exact authorization object or privilege that needs to be granted. This might require further investigation using `GRANT` or `REVOKE` statements or by analyzing system views like `GRANTED_ROLES` and `EFFECTIVE_PRIVILEGES`.
SELECT * FROM EFFECTIVE_PRIVILEGES WHERE GRANTEE = '<username>' AND OBJECT_TYPE = 'TABLE' AND OBJECT_NAME = '<table_name>';