Error
Error Code: 466

SAP S/4HANA Error 466: SQL Credential Not Found

📦 SAP S/4HANA
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Description

This error indicates that the SAP S/4HANA system or an application within it attempted to connect to a SQL database but could not find the necessary authentication credentials. It typically occurs during operations requiring database access, such as data retrieval, reporting, or specific business processes, preventing successful execution.
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Error Message

ERR_SQL_CREDENTIAL_NOT_FOUND
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Known Causes

3 known causes
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Missing or Misconfigured Connection
The database connection details or credential references within SAP S/4HANA are either missing or incorrectly configured, preventing the system from locating the required credentials.
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Invalid or Expired Database Credentials
The username or password configured for database access has become invalid, expired, or was incorrectly entered in the SAP S/4HANA system's configuration.
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Incomplete System Environment Setup
Necessary environment variables, system-level configurations, or credential storage mechanisms are not properly set up on the SAP S/4HANA server or its associated components.
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Solutions

3 solutions available

1. Verify SAP System User and Database Connection Parameters easy

Ensures the SAP system is configured with the correct database user and connection details.

1
Log in to the SAP system using transaction code `RZ10` (Parameter Maintenance).
2
Select the relevant instance profile (e.g., DEFAULT, SID_DVEBMGS00).
3
Choose 'Display or Change'.
4
Search for parameters related to database connection. Key parameters include:
5
* `db/user`: The database user SAP uses to connect. Ensure this user exists and is active in the database.
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* `db/password`: The password for the database user. This should be correctly set and not expired.
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* `dbms/type`: Verify the database type (e.g., HANA, Oracle).
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If any parameter is incorrect or missing, correct it and save the profile.
9
Restart the SAP system to apply the profile changes.

2. Check Database User Authentication and Authorization medium

Confirms the database user specified in SAP has valid credentials and necessary privileges.

1
Identify the database user configured in SAP (from RZ10, `db/user`).
2
Connect to the SAP HANA database using a database administration tool (e.g., SAP HANA Studio, hdbsql).
3
Execute a query to check the user's status and password validity. For SAP HANA, you can use:
SELECT USER_NAME, IS_ACTIVE, HAS_LOCKED_PASSWORD FROM USERS WHERE USER_NAME = '<db_user>';
4
If `IS_ACTIVE` is false, activate the user. If `HAS_LOCKED_PASSWORD` is true, reset the password.
ALTER USER <db_user> ACCOUNT UNLOCK;
5
If the password needs to be reset, use the appropriate database command or tool. Ensure the new password is then updated in SAP's RZ10 profile.
6
Verify that the database user has the minimum required privileges for SAP S/4HANA operation (e.g., SELECT, INSERT, UPDATE, DELETE on relevant schemas, EXECUTE on stored procedures).
GRANT SELECT, INSERT, UPDATE, DELETE ON SCHEMA <schema_name> TO <db_user>;
GRANT EXECUTE ON SCHEMA <schema_name> TO <db_user>;
7
Re-test the SAP application functionality that triggered the error.

3. Refresh SAP Database Connection Cache easy

Clears and re-establishes the SAP system's internal cache of database connection information.

1
Log in to the SAP system.
2
Execute transaction code `SM59` (RFC Destinations).
3
In the 'TCP/IP Connections' or 'T/C Connections' section, locate the RFC destination pointing to the SAP HANA database (often named something like `SAP_HANA_DBSYS`).
4
Select the destination and click the 'Connection Test' button.
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If the connection test fails with the 'SQL Credential Not Found' error, it indicates a problem with the credentials or configuration. If it passes, the issue might be transient or related to a specific application call.
6
To explicitly refresh the connection cache, you can restart the SAP application server instances. Alternatively, in some cases, a specific program or report might exist to refresh database connections (consult SAP Notes for specifics).
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Related Errors

5 related errors