Error
Error Code:
4249
SAP S/4HANA Error 4249: Duplicate User Email Address
Description
This error indicates that an attempt was made to assign an email address that is already in use by another user within the SAP S/4HANA system. It typically occurs during user creation, modification, or data import processes where user parameters are being updated, violating the system's uniqueness constraint for user email addresses.
Error Message
ERR_USER_PARAM_DUPLICATE_EMAIL_ADDRESS
Known Causes
3 known causesNew User Creation with Existing Email
An administrator or system process attempted to create a new user account using an email address already assigned to an active or inactive user.
User Profile Update with Duplicate Email
An existing user's profile was modified, and the updated email address provided is already linked to another user's account in the system.
Bulk Data Import Conflict
During a mass import of user data, the system detected multiple entries attempting to use the same email address for different user IDs.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service