Error
Error Code:
4231
SAP S/4HANA Error 4231: Invalid User Mapping
Description
This error indicates that a required user mapping is either missing or contains an invalid user name. It typically occurs when SAP S/4HANA attempts to resolve an identity from an external system to an internal user, but the mapping configuration is faulty.
Error Message
ERR_PROVIDER_INVALID_MAPPED_USER_NAME
Known Causes
4 known causesMissing User Mapping Configuration
The system attempted to find a mapped user name for an external identity, but no mapping was defined in the configuration.
Incorrect User Mapping Entry
An existing user mapping entry contains an empty or improperly formatted target user name, making it invalid.
External Identity Provider Issue
The external system providing the user identity sent an empty or malformed user name for mapping to SAP S/4HANA.
Inconsistent User Management
A user account involved in a mapping was deleted or altered in one system without updating the corresponding mapping in SAP S/4HANA.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service