Error
Error Code:
414
SAP S/4HANA Error 414: Forced Password Update Required
Description
This error indicates that your current SAP S/4HANA password no longer meets the system's security requirements. It commonly occurs during login attempts when a password has expired or been reset by an administrator, preventing access until a new password is set.
Error Message
ERR_SQL_ALTER_PASSWORD_NEEDED
Known Causes
3 known causesPassword Expiration Policy
Your user account's password has reached its maximum validity period, as enforced by the SAP S/4HANA system's security configuration.
Administrator-Initiated Reset
An SAP S/4HANA administrator has reset your password, requiring you to create a new one for security reasons.
Initial Login or Temporary Credential
You are logging in for the first time with a new account or using a temporary password that must be changed immediately.
Solutions
3 solutions available1. Immediate Password Reset for the Affected User easy
Directly reset the password of the user experiencing the forced update.
1
Log in to the SAP system as a user with administrator privileges (e.g., SAP* or a user with transaction SU01 authorization).
2
Navigate to transaction SU01 (User Maintenance).
3
Enter the username of the affected user and click 'Display'.
4
Click the 'Change' button.
5
Go to the 'Logon Data' tab.
6
In the 'Password' section, click the 'Reset Password' button.
7
Enter a new password, confirm it, and choose a password generation option (e.g., 'Generate' or 'Enter'). Ensure the new password meets the system's complexity requirements.
8
Save the changes.
9
Inform the affected user of their new temporary password and instruct them to change it immediately upon their next login.
2. System-Wide Password Policy Enforcement Check medium
Verify and potentially adjust the system's password policy to prevent future forced updates.
1
Log in to the SAP system with administrator privileges.
2
Navigate to transaction SPRO (SAP Reference IMG).
3
Follow the path: SAP NetWeaver -> SAP Gateway -> Gateway Settings -> Security Settings -> User Settings -> Define Password Policy.
4
Review the 'Password Change' settings. Ensure that 'Password change at next logon' is not set to mandatory for all users if this is not the desired behavior.
5
If the policy is too strict and causing frequent forced updates, consider adjusting the parameters like 'Minimum password length', 'Password expiration period', or 'Password change requirement'.
6
Save the changes to the password policy.
7
Communicate any significant policy changes to the user base.
3. Troubleshooting User Lockout due to Password Issues easy
Address potential user lockouts that might be related to the forced password update.
1
Log in to the SAP system with administrator privileges.
2
Navigate to transaction SU01 (User Maintenance).
3
Enter the username of the affected user and click 'Display'.
4
Check the 'Logon Data' tab for any lock indicators.
5
If the user is locked, click the 'Unlock User' button.
6
If the 'ERR_SQL_ALTER_PASSWORD_NEEDED' error persists after unlocking, proceed with a password reset as per Solution 1.