Error
Error Code:
385
SAP S/4HANA Error 385: SQL Session Restoration Failure
Description
Error 385, ERR_SQL_RESTORE_SESSION, indicates that the system failed to re-establish or restore a previously active database session. This typically occurs after a network interruption, a database restart, or when the system attempts to resume an operation that requires an existing session context.
Error Message
ERR_SQL_RESTORE_SESSION
Known Causes
4 known causesNetwork Interruption
A temporary loss of network connectivity between the SAP S/4HANA application server and the database server can disrupt the session, preventing its restoration.
Database Server Downtime
If the underlying database server (e.g., SAP HANA DB) was restarted, went offline, or experienced a crash, existing sessions cannot be restored.
Session Timeout Exceeded
The session might have been idle for too long, exceeding configured timeout limits on either the application or database side, leading to its termination.
Corrupted Session State
In rare cases, internal database session data might become inconsistent or corrupted, making it impossible for the system to restore a valid session.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service