Error
Error Code:
3840
SAP S/4HANA Error 3840: Auditing Function Failure
Description
Error 3840, 'ERR_AUDITING', indicates a general failure within the SAP S/4HANA system's auditing capabilities. This means the system is unable to properly record or process audit-related information, which is critical for compliance, security, and tracking system changes. It typically occurs when an action requiring an audit log cannot be completed.
Error Message
ERR_AUDITING
Known Causes
4 known causesInsufficient User Permissions
The user attempting an action that requires an audit log may lack the necessary authorizations to write to audit logs or access auditing services.
Incorrect Auditing Configuration
The system's auditing settings might be improperly configured, leading to failures in log generation or storage.
Audit Log Storage Full or Unavailable
The designated storage location for audit logs may be full, inaccessible, or experiencing performance issues, preventing new logs from being written.
Connectivity Issues to Audit Database
Problems with network connectivity or database access can prevent the SAP S/4HANA system from writing audit data to its intended storage.
Solutions
Coming SoonGeneral Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service