SAP S/4HANA Error 381: SQL Database Restart Failure

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Description

Error 381, 'ERR_SQL_RESTART', signifies that the underlying SQL database critical for SAP S/4HANA operations failed to restart successfully. This typically occurs during system maintenance, updates, or after an unexpected shutdown, preventing SAP S/4HANA services from becoming fully operational.

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Error Message

ERR_SQL_RESTART

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Known Causes

4 known causes

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Insufficient System Resources

The database server may lack sufficient memory, CPU, or disk space to complete the restart process.

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Database Corruption

Files or log segments within the SQL database may be corrupted, preventing a clean startup.

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Incorrect Configuration Parameters

Recent changes to database or system parameters might be causing conflicts during the restart sequence.

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Operating System Issues

Underlying operating system problems or pending updates can interfere with database services startup.

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Solutions

Coming Soon

Detailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:

General Troubleshooting Tips

Check the error message carefully for specific details
Review recent changes that might have caused the error
Search for the exact error code in the official documentation
Check log files for additional context
Try restarting the application or service

Find Help

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Related Errors

5 related errors