Error
Error Code:
2308
SAP S/4HANA Error 2308: Unsupported String Encoding
Description
This error indicates that string data being processed by the Python Database API (PYDBAPI) within SAP S/4HANA uses a character encoding that is not supported. It typically occurs during data import, integration with external systems, or database interactions when data encoding mismatches expected standards.
Error Message
ERR_PYDBAPI_NOT_SUPPORTED_STR_ENCODING
Known Causes
3 known causesMismatched Data Input Encoding
Data provided to SAP S/4HANA, such as from a file upload or manual entry, uses a character encoding that is not recognized or supported by the system's underlying database API.
Database Connection Encoding Discrepancy
The character encoding configured for the database connection or the database itself does not align with the encoding of the string data being sent by the SAP S/4HANA application.
External System Integration Conflict
When exchanging data with an external system or third-party application, the string data uses an encoding that conflicts with what SAP S/4HANA expects or supports.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service