Error
Error Code:
215
SAP S/4HANA Error 215: Resource Manager Failure
Description
Error 215, `ERR_TX_XAER_RMERR`, indicates a problem with an external resource manager during a distributed transaction. This typically occurs when SAP S/4HANA attempts to interact with a database, message queue, or other external system, and that resource experiences an internal error or becomes unavailable.
Error Message
ERR_TX_XAER_RMERR
Known Causes
4 known causesExternal Resource Unavailability
The database, message queue, or other external system participating in the distributed transaction is offline or unreachable.
Network Communication Failure
Connectivity issues prevent SAP S/4HANA from establishing or maintaining a stable connection with the external resource manager.
Resource Manager Misconfiguration
Incorrect settings or parameters for the external resource manager within the SAP system or on the resource itself lead to communication failures.
Internal Resource Manager Error
The external resource manager itself encounters an unhandled internal error, preventing it from processing requests from SAP S/4HANA.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service