Error
Error Code: ACFS-03180

Oracle Database Error ACFS-03180: ASM Volume Device Info Retrieval Failure

📦 Oracle Database
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Description

This error indicates that the ACFS (ASM Cluster File System) component cannot retrieve necessary device information for a specified ASM volume. It typically occurs when ACFS operations, such as mounting or status checks, are performed on an ASM volume that is inaccessible, misconfigured, or experiencing underlying storage issues.
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Error Message

Unable to obtain ASM volume device information for ' string '
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Known Causes

4 known causes
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ASM Instance Unreachable
The Oracle Automatic Storage Management (ASM) instance responsible for managing the volume is not running or is inaccessible from the ACFS node.
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ASM Volume Configuration Issue
The specified ASM volume might not be properly configured, mounted, or registered within the ASM instance, or its status is not healthy.
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Insufficient Permissions
The operating system user attempting the ACFS operation lacks the necessary read or execute permissions for the underlying device files or ASM resources.
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Underlying Storage Problem
The physical storage device backing the ASM disk group or volume is offline, faulty, disconnected, or experiencing I/O errors.
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Solutions

Coming Soon

Detailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:

General Troubleshooting Tips

  • Check the error message carefully for specific details
  • Review recent changes that might have caused the error
  • Search for the exact error code in the official documentation
  • Check log files for additional context
  • Try restarting the application or service