Error
Error Code:
268
MongoDB Error 268: Backup Operation Failed
Description
MongoDB Error 268 indicates that the database was unable to successfully complete a backup operation. This typically occurs when the system encounters obstacles preventing it from exporting data, creating snapshots, or writing to the backup destination.
Error Message
Cannot Backup
Known Causes
4 known causesInsufficient Permissions
The user or process executing the backup lacks the necessary read/write privileges on the MongoDB instance or the target directory for the backup files.
Resource Constraints
The server hosting MongoDB might be experiencing high CPU, memory, or disk I/O, preventing the backup process from acquiring the required resources.
Insufficient Disk Space
The designated location for storing the backup does not have enough free disk space to accommodate the size of the backup file.
Database Configuration or State
The MongoDB instance might be in an unhealthy state, or its configuration (e.g., a read-only instance, replication issues) prevents consistent or successful backups.
Solutions
Coming SoonGeneral Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service